PUBLICATIONS
These recently launched handbooks provide an in-depth review of the Baldrige framework, how to use the framework to self assess and as a guide for organisations that are ready to pursue business excellence as part of their continuous business improvement programme.
| What is Business Excellence Part I |
What is Business Excellence Part II |
Getting Started with the NZ Criteria for Performance Excellence A Guide to Self-Assessment and Action |
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You can purchase copies by downloading and submitting the relevant order form below: